Medical Record Retrieval
Built on Provider-Side Experience.
Hawkeye helps law firms prevent avoidable delays through careful authorization review, persistent follow-up, proactive updates, and secure record delivery.
Medical Record Retrieval Without the Runaround
Hawkeye Retrieval Services helps law firms obtain the records they need through careful authorization review, persistent provider follow-up, and clear communication from start to finish.
Authorization Review
Requests are reviewed before submission to help prevent avoidable rejections and delays.
Provider Follow-Up
We actively track outstanding requests and follow up with providers until the records are delivered.
Clear Communication
You receive straightforward status updates and direct access to someone who understands the retrieval process.
How It Works
From authorization review to final delivery, Hawkeye manages the retrieval process so your team can stay focused on the case.
1. Submit Your Request
Send us the signed authorization, provider information, and records needed for the case.
2. We Handle the Retrieval
Hawkeye reviews the authorization, submits the request, manages provider fees, and follows up until the records are received.
3. Records Are Delivered
Records are reviewed for completeness and delivered through the agreed secure method, with clear updates along the way.
Clear Visibility From Start to Finish
Every Hawkeye client receives access to a secure portal for submitting documents, viewing provider-level request status, downloading completed records, and accessing invoices.
Built From the Provider Side
Hawkeye was founded by a medical-records professional with provider-side release-of-information experience. Having handled law-firm requests from inside a healthcare organization, Alex understands how authorizations are reviewed, why requests are rejected, and what providers need before records can be released.
That perspective allows Hawkeye to identify potential problems before submission, communicate effectively with provider offices, and keep requests moving without unnecessary back-and-forth.